FAQ

Frequently Asked Questions 🐾

📏 Sizing & Fit

How do I choose the right size for my pet?

We recommend measuring your pet's neck circumference with a soft tape measure. Leave a "two-finger" gap for comfort. Check our specific size guide on each product page!

Can these be worn by both cats and dogs?

Yes! Most of our bibs and capes are designed for "Main Characters" of all kinds—cats, small dogs, and even bunnies.

🧶 Product & Care

Are the materials safe for sensitive skin?

Absolutely. We use premium, eco-friendly cotton and milk yarns that are soft, breathable, and non-toxic.

How do I wash my Petalure items?

To keep the "magic" intact, we highly recommend a gentle hand wash in cold water and laying flat to dry. Do not bleach or tumble dry.

📦 Shipping & Orders

How much is shipping?

Standard shipping is FREE on all orders over $20! For orders under $20, a flat rate of $6.99 applies.

Where is my order? How can I track it?

Once shipped (2-4 days processing), you'll receive an email with a tracking link. You can follow your parcel's journey online!

Still have questions?

Contact Our Studio →